FAQs
Frequently Asked Questions (FAQ)
Welcome to Trendi Store’s Help Centre. Find answers to our most commonly asked questions below.
1. What kind of products do you sell?
We specialise in trending tools and smart gadgets for your lifestyle — including home, kitchen, garden, car, and pet essentials. Every product is selected to help make your daily tasks easier, faster, or more enjoyable.
2. Are your products high quality?
Yes! We only source products that meet our standards for functionality, durability, and value. We test and review every item to ensure it’s worth your time and money.
3. Where do you ship from?
We ship from multiple warehouses depending on product availability, including local and international locations. This allows us to offer a wide variety of trending tools at competitive prices.
4. How long does shipping take?
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Domestic orders: Usually arrive in 3–7 business days.
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International orders: May take 7–21 business days, depending on your location.
Please note: Shipping times can vary based on holidays or courier delays.
5. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can also visit our Track Your Order page to check the status anytime.
6. Can I return an item if I’m not satisfied?
Yes, we have a 14-day return policy. If your item is unused, in its original packaging, and returned within 14 days of delivery, you’re eligible for a refund. See our Return & Refund Policy for full details.
7. What if my item arrives damaged or incorrect?
We're sorry to hear that! Please email us at [your support email] within 48 hours of receiving your order, with photos if possible. We’ll make it right as quickly as possible.
8. Do you offer customer support?
Absolutely. If you have questions or concerns, contact us at [your support email]. Our support team is here to help!
9. How can I stay updated on new arrivals?
Sign up for our newsletter or follow us on social media to be the first to know about new product drops, exclusive deals, and trending tools.